Akadri Posted September 10, 2023 Report Share Posted September 10, 2023 Hello , i have a new submission and it’s my first it contains 4 form from different tiers with four different invoices my questions are : 1-Can i make one wire transfer with the full amount of the 4 invoices combined ? 2-i’m sending each form notes in a separate envelope but in the same shipping box, is it okey ? 3-should i include the proof of the wire transfer with the notes in the shipping box or i send the proof of transfer on email ? thanks in advance Link to comment Share on other sites More sharing options...
Administrator NickiO CS Posted September 10, 2023 Administrator Report Share Posted September 10, 2023 Hello @Akadri, Thank you for reaching out to us. You can submit multiple submissions in the same box and send a single payment. If you would like them shipped back to you together, be sure to indicate this on each submission form. If you wish to provide proof of the wire transfer, you can do this with your submission or by email. The choice is yours. The accounting department will post the payment to your PMG account when they are notified by the bank that PMG has received a transfer. If you have any other questions, please let us know. Link to comment Share on other sites More sharing options...
Akadri Posted September 11, 2023 Author Report Share Posted September 11, 2023 sorry i need to ask should i type on the submission form the invoices numbers i want to be shipped back together and if so will the shipping fees be waived ? Also about the payment is there a way to pay by credit card after i chose wire transfer option on submission forms ? Link to comment Share on other sites More sharing options...
Administrator KaileeS CS Posted September 11, 2023 Administrator Report Share Posted September 11, 2023 Hello @Akadri, you may write in the upper right-hand corner of the submission form which submission numbers you'd like shipped back together. The combined total of notes being shipped back with indicate how much we will charge in return shipping. There will be one combined shipping fee charged for all submissions we are able to ship back together. You may change your payment method to credit card if you would like after submitting. You may email us the card details or call in and provide that information. You may also update your payment information by logging into your account online and going to the Submission Tracking feature. Here you should find the Update Payment option. Please let us know if you have any additional questions. Thank you! Link to comment Share on other sites More sharing options...
Tazib Posted June 20 Report Share Posted June 20 Hello. When should I pay? After receiving the items by your or before sending the package? Link to comment Share on other sites More sharing options...
Member MattM CS Posted July 8 Member Report Share Posted July 8 On 6/20/2024 at 1:15 AM, Tazib said: Hello. When should I pay? After receiving the items by your or before sending the package? Hello, Payment is processed after the submission has been scanned in and is visible for you on your submission tracking page. Once this order is visible, if you need to update your payment method, please do so ASAP. Otherwise, your order may be delayed. Link to comment Share on other sites More sharing options...
