How comes the oil-like reflection on Holder?
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4 posts in this topic

  • Administrator

Hello, thanks for your message.  What you are seeing is called the rainbow or prism effect, also known as Newton rings. There is no liquid present, or anything that can damage your note. This visual phenomenon occurs when light passes through plastics with different refractive indexes (how they bend light). It’s what you sometimes see on a smartphone screen protector, or on the edges of an LCD television screen. We do try to minimize them as much as we can, however, it is difficult to avoid them completely.  A reholder is an option, but there is no guarantee that the new holder will not also have the newton rings on them.  If you would like more information on how to submit your note for a reholder, you can reach our customer service department at service@pmgnotes.com or by phone at 877-764-5570.

If you have any other questions, please let us know.  Thanks!

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