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Banknote inside PMG holder displaced

4 posts in this topic

  • Administrator

Hello.  Thanks for your message.  If the note has shifted slightly inside the holder you should be able to gently tap it back into place.  If that doesn't work, you can always send it back in to us for a reholder and we would have to put it into a new holder.  The holders are not completely airtight so some movement is possible within the holder.  You can contact our customer service at 877-764-5570 or by email at service@pmgnotes.com.  Thanks!

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  • Administrator

We would need to see the note first before we could say for certain.  If you can email a picture of the note to us we can review and let you know if this would qualify for a free reholder.  You can email us at service@pmgnotes.com.  Thank you!

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