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Banknote inside PMG holder displaced

Started by super_joe,

4 posts in this topic

super_joe

super_joe

Posted
Posted

I recently acquired a banknote graded by PMG but it's displaced from normal place inside PMG holder. What are my choices to fix this problem? Thanks in advance!

  • Administrator
Jennifer F.

Jennifer F.

Posted
  • Administrator
Posted

Hello.  Thanks for your message.  If the note has shifted slightly inside the holder you should be able to gently tap it back into place.  If that doesn't work, you can always send it back in to us for a reholder and we would have to put it into a new holder.  The holders are not completely airtight so some movement is possible within the holder.  You can contact our customer service at 877-764-5570 or by email at service@pmgnotes.com.  Thanks!

Whitewashqtr

Whitewashqtr

Posted
Posted

Would there be a fee for "Reholdering" a note that is not placed in the holder properly.   Sometimes when a note is not perfectly square in the holder it detracts from the overall appearance.   Thanks in advance.

  • Administrator
Jennifer F.

Jennifer F.

Posted
  • Administrator
Posted

We would need to see the note first before we could say for certain.  If you can email a picture of the note to us we can review and let you know if this would qualify for a free reholder.  You can email us at service@pmgnotes.com.  Thank you!

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