changing delivery address 1 1

[Hussain901]

I am facing so much difficulty with FedEx deliver for my current submission and I would like to change all my future deliveries from Home address to FedEx office, how do I do that ? should just change (Contact Info) from my address to FedEx office address ?

 

and what about if I want someone ells to pick up my future shipments from FedEx office, how do I add his name to the shipment ?

 

regards,

[AllisonC CS]

Hi @Hussain901,

Thank you for contacting us. Orders can be shipped to any address of your choosing; a place of business or directly to a FedEx location to be held for pickup.  (Note: FedEx has partnered with Walgreens to offer additional pickup locations. The address for the specific location is required). You can update the contact information or just the shipping address to make it the FedEx office and they would be shipped there. If you wanted to have someone else pick the order up from the FedEx location there name would have to be in the shipping information. Please note that all shipments are a direct signature required with restrictions that do not allow packages to be rerouted or the address changed once they have shipped. These restrictions are in place to protect the security of your returning collectibles and they cannot be removed or amended. If a shipment is unable to be delivered after 3 delivery attempts, it will be returned to the sender.  Once a shipment is returned to CGC and processed through our mail queue. We will contact you to confirm the shipping address and make the necessary reshipping arrangements. Changes to the shipping method and/or address can be made by replying to the RETURNED SHIPMENT email notice.  

Please let us know if you have any concerns.

Thank you,

[Hussain901]

Hi again,

I want to change the address and the name for new submission, when I create new submission I have option to change the address which is clear to me, but how do I change the name of the person who will receive the shipment as the name filed is gray color and not editable?

 

regards, 

[Hussain901]

Any help please!!

I can’t find where to change the name of the person who will pick up the shipment when it is returned from PMG, 

[AllisonC CS]

Hi @Hussain901,

We apologize for the delay in reply. Since it is not editable you will have to cross it out once the submission form has been printed. You will be able to handwrite who you would like this to be shipped to on the form. Please let us know if you have any questions. 

Thank you,