MTPocket Posted March 25 Report Posted March 25 I have premium membership from 2023 and have not submitted anything, so my $150.00 credit is unused. My membership renews in April 2024. Will I lose the unused $150.00 credit from 2023 or will I have $300.00 credit after April 2024 renewal, or ???.
Administrator KaileeS CS Posted March 27 Administrator Report Posted March 27 Hello @MTPocket, thank you for contacting us. The $150.00 credit does expire on your renewal date, but you are then afforded a "new" $150.00 if you decide to renew. As a courtesy, I am happy to extend your membership credit for 2 extra months. I have found your account in the system and taken care of this for you. It will now expire on 06/23/24. As long as we receive an order into our system before that date, your 2023 credit will apply (along with your 2024 credit if applicable). Please let us know if you have any additional questions. Thank you!
candidaterough Posted April 25 Report Posted April 25 (edited) happy wheels The answer has clarified my question. Thank! Edited April 26 by candidaterough
MTPocket Posted May 10 Author Report Posted May 10 KaileeS, Thank you for your kindness in extending my credit.