AndrewV Posted June 17, 2023 Report Share Posted June 17, 2023 I submitted and Economy order that was rcvd on 5/4 with a 30 day turn around time. The status still has not changed from rcvd. Is there a problem with my order or are you having problems getting it finished? I have not received any updates. Link to comment Share on other sites More sharing options...
Administrator KaileeS CS Posted June 19, 2023 Administrator Report Share Posted June 19, 2023 Hello @AndrewV, thank you for contacting us. I see that the economy tier currently has a 35 business day turnaround time, and your order is on the 31st business day. Many times, you may not see the status updated until the tail-end of the turnaround time. If you see that your order has not moved by this time next week, please kindly email us at Service@PMGnotes.com and we would be happy to look into this further for you! For now, I do not see any notes saying anything additional is needed, so you should see updates on the status shortly! Please let us know if you have any additional questions. Thank you! Link to comment Share on other sites More sharing options...
AndrewV Posted June 19, 2023 Author Report Share Posted June 19, 2023 Thank you Kailee. When I looked, I thought it said 30 days. I am new at this and was concerned. Thank you for the info. Will be good to keep all of this in mind with my future submissions. Link to comment Share on other sites More sharing options...
AndrewV Posted June 27, 2023 Author Report Share Posted June 27, 2023 Hey Kailee. I have sent in an email, but I also noticed that the turnaround time has changed again to 40 days. Link to comment Share on other sites More sharing options...
