alqabandi Posted January 28, 2020 Report Share Posted January 28, 2020 (edited) Hi ... i bought a banknote but the label has a wrong Pick number so if i will send it to rehold will i be charged for a new holder fees or it will be considered as mechanical error ?? also i have some banknotes with pedigree on the front side label and i want it to be written on the back side ... will i need to pay for the pedigree when i submit the note for reholding ?? Edited January 28, 2020 by alqabandi Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted February 3, 2020 Administrator Report Share Posted February 3, 2020 Hello, thanks for your message. Can you please provide the certification number for the note so we can verify the error? Once we confirm the error we can send you instructions on how to send that back for correction. You would not have to pay to have that reholdered or corrected if it is an error on our part. Thank you! Link to comment Share on other sites More sharing options...