Muzzer42 Posted October 8, 2019 Report Share Posted October 8, 2019 I sent in a stack of PMG notes for a new holder. I assumed PMG would keep the same Cert Number for the new label. I found PMG assigned new Cert Numbers to the notes upon return. When I cross referenced the notes I found the previous Cert Number were not voided. If PMG is going to assign a new Cert Number why would you not void the previously assigned Cert Number? Can you clarify this? Old Cert# 1537883-038 New Cert# 8065865-020 Thank you, Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted October 9, 2019 Administrator Report Share Posted October 9, 2019 Good morning, Yes, the old information should be removed. I am checking with our IT department on this issue to get this resolved for you. Thanks! Link to comment Share on other sites More sharing options...