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$150 credit not applied to submission

2 posts in this topic

i submitted under a friends account some error bills to be graded.  He should have had a $150 credit as he is a premium member.  However, the credit card for the submission has been charged for the whole amount.

The customer number is CS079033 and the order number is 8064521


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  • Administrator

Good afternoon.  Due to privacy concerns, we cannot provide you with specific account information on someone else's account.  I can tell you that I did forward this information over to our accounting department to review but the customer himself would need to inquire about any specifics on his account.

Thank you!

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