Cham Nur Posted March 5, 2019 Report Share Posted March 5, 2019 Hi good day. I got 3 questions. NO 1. I bit confused regarding correct tier to send my error Malaysia note. Because when I red, all error notes are under Economy Special tier but grading price quite higher compared when I sending to dealer in my hometown last year. No 2. Should I write down the error types for example "Error note or cut off size error" in submission form or it automatically label as error note freely by PMG? If yes which column i need to write down. No 3. Can I select Modern tier for my error note since this is 1960-present note and valued only 50 dollar. thanks Regards Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted March 5, 2019 Administrator Report Share Posted March 5, 2019 Good morning. Thank you for your message. You are correct, error notes must go under the Economy Special tier or higher. They could not go under the Modern tier, unfortunately. Yes, please list the type of error on your form so we don't miss any of those. If you have any other questions, you can contact our customer service department at 877-764-5570 or by email at service@pmgnotes.com. Thank you! Link to comment Share on other sites More sharing options...
Cham Nur Posted March 5, 2019 Author Report Share Posted March 5, 2019 OK thanks. But which column should i use to write down the type of error? Variety column or customer note? thanks Link to comment Share on other sites More sharing options...
Cham Nur Posted March 6, 2019 Author Report Share Posted March 6, 2019 hi, still waiting for your answer thanks Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted March 7, 2019 Administrator Report Share Posted March 7, 2019 Yes, you can write the error type in the variety/pedigree field or wherever there is room. Thanks! Link to comment Share on other sites More sharing options...
Cham Nur Posted March 8, 2019 Author Report Share Posted March 8, 2019 Thanks for your answer. For solid number banknote, can I use modern tier? And any fees incured for solid number or radar number checking? Thanks Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted March 12, 2019 Administrator Report Share Posted March 12, 2019 No, there is no additional charge for Fancy serial numbers. You will just want to notate the pedigree next to the particular note. You can put the notes under the Modern tier as long as they meet the requirements for Modern. Thanks. Link to comment Share on other sites More sharing options...
Cham Nur Posted March 13, 2019 Author Report Share Posted March 13, 2019 Thank Jennifer. Link to comment Share on other sites More sharing options...