There have been many complaint journal entries in past few weeks, including the one I wrote. I have submitted 26 coins in late October (yes, in October!) and received them 45 days later. I know that NGC's grading is very reputable, but turn around time is something they need to work on. Has anybody out there received their graded coins after 45 days or longer? Am I the only person? I have wrote emails to NGC numerous times about the coins whereabouts. If I have not written emails to them, I might have received the coins much later. I have submitted 24 coins in late November and status is still "received" after 13 days. I hope that NGC will carefully evalulate their level of customer services.