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Posts posted by 2IDMP

  1. On 2/10/2023 at 7:21 AM, MattM CS said:


    I am sorry for the delay this has caused. This order has now shipped. If you have any other questions, please let us know. 

    Could you check on submission #2183533 (Standard Tier), you received this submission on Jan 26, on that day you listed an estimated turn around time of 11 days, it has now been 29 working days that my submission has been in your facility. I paid up to the Standard Tier in order to get a faster turn around for a show I was going to attend, the show was last week and of course I did not have these notes available to sell. This submission is now trending into the Economy Tier turnaround time frame and I was wondering if you could refund me the difference between the cost of Standard and Economy. 

  2. What happens if while the time my notes are in you facility I die, I'm not getting any younger....

    I sent in two submissions, you received both submissions the same day (August 8th), both were under the "Economy" tier. You shipped one of the submissions (2093022) back to me on Oct 27, 2022, the other submission (2092926) is still listed under the status of "Received". I'm starting to think that this submission is lost and was wondering what I need to do to start a claim for a lost submission? Could someone physically check to make sure the submission is accounted for in your facility and not missing in action.