All I want for Christmas is my notes to come back.
I just read "You think PMG is slow???" and have to say that I am experiencing the same frustrations with PMG. My most current submission at the Economy level is still in the "received" phase of review. It's been that way since November 3. What gets me is that before I sent out my 5 notes I was told the this level was actually turning around notes faster than expected. When I called last week I was told there was now a back log but that I should have mine on the 13th. Given that tonight is Friday the 9th and they still are not out of receiving, I don't see that happening unless staff is working through the night and on weekends to clear this supposed backlog.