Totally agree with you, PMG deducted $2000 from my credit card back in June, and back in June the turnaround time was for my submission was less than 30 days, it’s now 127 working days, absolutely ridiculous, and what makes it worse is that the turnaround time will go up again next week, as it has every week since I shipped my submission, it’s absolute joke, but it’s not funny, if they continue with these indefinite delays, they will become the laughing stock of our hobby, and it’s their loyal customers that are paying the price. You are right, “money talks, wildly_fanciful_statement walks”
We should demand our money back until the submission is completed, this would help motivate PMG to complete submissions in a reasonable timeframe.